We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information, and the page(s) you visited. We will not sell your personally identifiable information to anyone.
We are committed to ensuring that your personal information is secure. In order to prevent unauthorized access to your personal information, we have utilized the necessary physical and electronic procedures to secure your information.
We will provide refunds for ticket purchases until 15 days prior the event. If you are trying to receive a refund for a ticket purchase when there are less than 15 days left until the event date, we will not issue you a refund. Refunds will also be given if the event is cancelled or if we fail in delivering valid tickets. Refunds will be sent through the payment method used to purchase tickets within 5-10 business days.
Personally Identifiable Information
Personally Identifiable Information is any information that concerns you individually and would permit someone to contact you, for example, your name, address, telephone/fax number, email address any information you submit to Kpopticket.us that identifies you individually. The website will not collect any personally identifiable information about you unless you provide it. Therefore, if you do not want us to obtain any personally identifiable information about you, please do not submit it to us.
You can visit and browse Kpopticket.us without revealing personally identifiable information about yourself, but not all functions will be available to you. You would have to choose to disclose personally identifiable information about yourself, which may be maintained as described below. The Web Sites and the Applications may collect personally identifiable information about you by methods such as the following:
If you are offered the opportunity to enter a promotion or special event, you must first become a registered user of Kpopticket.us by filling out a form available on Kpopticket.us. This form may require certain personally identifiable information that may include, without limitation, your name, email address, postal address, telephone number, areas of interest, product usage, credit/debit card number(s) with associated expiration date(s), CVV and billing zip code(s), and/or a unique individual password.
Transactions and Activity
If you conduct transactions through the Kpopticket.us, we will collect information about the transactions you engage during your activity on the website. This information may include, without limitation, areas of the website that you visit, transaction type, content that you view, transaction amount, payment, and billing information as well as the nature, quantity, and price of the goods/services you exchange.
Email and other voluntary communications
You may also choose to communicate with us through email, by telephone, in writing, through other means. We also collect the information in these communications, and such information may be personally identifiable.
Kpopticket.us may use the personally identifiable information collected through its website primarily for such purposes as;
- helping to establish and verify the identity of users
- opening, maintaining, administering and servicing users’ accounts memberships
- processing, servicing, enforcing transactions and sending related communications
- providing services and support to users
- providing users with product service updates, promotional notices and offers, and other information about concerts/events
- responding to your questions, inquiries, comments and instructions
Disclosure of Information
Kpopticket.us does not provide personally identifiable information to unaffiliated third parties for their use in marketing directly to you. Kpopticket.us may use unaffiliated companies to help it maintain and operate its Web Sites, payment processing for other reasons related to the operation of its business, and those companies may receive your personally identifiable information for that purpose. These companies may only use such personally identifiable information for the purpose of performing those functions and may not use it for any other purpose. Kpopticket.us may also disclose personally identifiable information about you in connection with legal requirements, such as in response to an authorized subpoena, governmental request or investigation, or as otherwise permitted by law.
Kpopticket.us maintains physical, electronic, and procedural safeguards to help guard personally identifiable information. If transactions are being offered on the website, all pertaining data and information are transmitted from your computer to Kpopticket.us’s server in encrypted form using industry-standard Secure Sockets Layer (SSL) connections to help protect such information from interception. Kpopticket.us restricts any and all authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products/services to you and those persons you have authorized to have access to such information. credit/debit card number(s) you elect to provide on file as part of your online profile for use when placing an order through Kpopticket.us website will be tokenized and maintained in an encrypted format by a third party provider to further lower any risk. It is your responsibility to protect the integrity of your own account by keeping your account name and password safe. Please be aware, however, that any email or other transmission you send through the internet cannot be completely protected against unauthorized interception.
While we use SSL encryption to protect personally identifiable information online, we also take measures to protect your information off-line. All of our users’ information is restricted in our offices. Only employees who need the information to perform a specific task are granted access to identifiable information. Furthermore, all employees are fully informed about our security and privacy practices and updated as new policies are added/revised.
This policy was last updated September 23, 2018.